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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Thomas Tullis, William Albert
Publisher: Morgan Kaufmann

Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. With the huge competitive advantage well designed technology products give to universities and colleges, an understanding of usability and user experience is key to their success. Designing Interfaces: Patterns for Effective Interaction Design. As I have alluded to in a previous post “speed solves a lot of problems” – claiming that even if your usability is not perfect – if it runs fast – people are less likely to notice. Thomas Tullis, William Albert 2008. If you would like me to remove a tool from With TrueSight End User Monitor, organizations have the ability to view their Web applications and identify, through precise metrics, the health and viability of those applications as experienced by the actual end user. Tullis, Thomas, and William Albert. 9 - Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Labels: Literature, UX. He is co-author of the books Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (2008) and Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies (2010). Https://dev.twitter.com/blog/bootstrap-twitter [26 November 2012]. Purpose: Learn how to create, collect, and present usability metrics. Www.measuringusability.com/ sus.php [18 October 2012]. This is by far the best and most comprehensive book I have found about measuring usability. This book also has a few effective case studies on the value of usability testing: * Tullis, T., & Albert, B. Measuring the user experience: Collecting, analyzing, and presenting usability metrics. Journal of Usability Studies 2 (3) (May): 112-132. (2008) Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies) (Morgan Kaufmann Series in Interactive Technologies). He recently coauthored (with Tom Tullis) the first ever book on usability metrics, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics , published by Elsevier/Morgan Kauffman in 2008.